
Riviera: communications strategy and social media management
Communication strategy for a shopping centre, including topics and channels.
We analyse the brand's situation, environment, audiences and existing communication. On this basis, we help define its positioning, key messages and directions for further development.
We organise the role of channels, formats and content. We define the assumptions and metrics that make it possible to evaluate results and make decisions in subsequent stages.
We support the client's team in setting priorities, designing processes and evaluating ongoing activities. Depending on the need, we can act as advisers or take on agreed operational tasks.
We gather information about the company, brand, market, audiences and previous activities.
We define the problem, project goals and decision-making process.
We carry out the analysis and agreed workshops or consultations.
We formulate priorities, recommendations and an implementation plan.
Where needed, we support delivery, measurement and optimisation.
A strategy defines goals, audiences, positioning, key messages and the principles for choosing activities. A campaign plan describes a specific delivery within a defined timeframe, set of channels and budget.
Yes. The scope can cover one issue or a broader reorganisation of marketing. The final format depends on the problem, available data and the client's team.
Yes. We also help put the strategy into practice through campaigns, social media, PPC, branding and websites. We agree the implementation scope separately.
It is helpful to gather business and marketing goals, an audience description, existing materials, performance data, and time and budget constraints. Missing some of this information does not prevent a conversation, but it affects the diagnosis plan.

Communication strategy for a shopping centre, including topics and channels.

Individual media strategies tailored to each brand, audience and season.

Workshops, audience definition and communication guidelines.